Rpackage "CURL_OPENSSL_3" not found

Question

I previously had an Rpackage that loaded just fine, however recently I have been receiving the following error messages:

Partial error message

unable to load shared object '/nas/weka.gel.zone/software_tools/apps/R/3.6.0/lib/R/library/RCurl/libs/RCurl.so':
/usr/lib/x86_64-linux-gnu/libcurl.so.4: version 'CURL_OPENSSL_3' not found (required by /nas/weka.gel.zone/software_tools/apps/R/3.6.0/lib/R/library/RCurl/libs/RCurl.so)

Can this be resolved?

Answer

Luckily, in the majority of cases it can be resolved. Since we have upgraded the linux machines, some of the underlying libraries have changed. The installed Rpackages are likely still pointing to the old locations. Therefore, you should try to reinstall the package with the following options:

install.packages(<packageName>, force = TRUE)

If this does not resolve the issue, please do reach out to us via the Genomics England Service Desk.

Last updated

This page was last updated on the 09 Jun 2021.

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Last update: November 3, 2023